Founded year: 2017
Credited votes: 6 of 6
Problems resolved: 0
Owners responses: 0
4.33
The KuCoin Exchange opened for cryptocurrency trading in September 2017 which located in Seychelles. The KuCoin Exchange places an emphasis on the quality of the projects listed based on a research department that scours the blockchain industry for quality projects. KuCoin provides an exchange service for users to conduct digital asset transactions securely and efficiently. Over time, KuCoin aims to provide long-lasting, increased value to its more than five million registered users, in over 100 countries. In November 2018, ‘The People’s Exchange’ officially partnered with IDG Capital and Matrix Partners.
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Intuitive, easy to use

Score
5
approved
Kucoin user since 2017. Easy to use platform with fairly transparent pricing. It's awesome when the ceo decided to suck up the hack and protected users.
31.05.2021 03:44
0

Difficult on Purpose

Score
1
approved
I have been trading on KuCoin for over a year with mixed results. While it is not the exchange I trade on most frequently, It is definitely the platform were the vast majority of my losses apparently occur. But that is unlikely their fault, but there is plenty that is. Their fees are inconsistent and I have been amazed at their execution of my trades, often executing trades well outside of a 1% float. They have also on many occasions executed limit and stop orders that never actually had their trigger price met, i found it telling that these "accidental" never provided me with positive benefit or value. I had a margin position liquidated without warning and then received warning and notification well after the event. But the real issue I have is with the data. Their API does not provide complete trading data, it is largely not compatible with, or at least not deployed properly by every single tracking or tax reporting platform I tested (I tried about 20 different platforms) So to manually export a years worth of transactions has been made essentially impossible, at best it is a task that requires a dozen separate downloads fr om at least 3 different areas of their site. They limit each download to 100 days and then make each side of every position a separate download. so if you need, for example an accounting of just your margin account you have 7 downloads JUST to audit the TRADES. The transfers in and out are separate downloads, and the interest paid on the borrowings are not here, that is itemized in a different part of the site and there seems to be no download ability at all there. But these interest payments are deductible, I was forced to set a bot to copy the interest payments 25 at a time fr om the site... it took the bot a half hour to accomplish that. as it takes days to compete, due to a 5 per day lim it to exporting i was stunned to return and find that the download page doesnt indicate the parameters of each query listed. The Zip file is named with a useless random string, every file is simply named balance.csv and there is no title line in the data to indicate the query that this data represents. and there are chunks of time in 2020 wh ere the the site claims no data for export when you can clearly pull it up onscreen. Their customer service page indicated that they would be delighted to provide me with an export and invited me to send an email for a quick response. This amounts to a week long wait to receive a copy and pasted message advising me to check out the faq... and any subsequent replies are ignored completely. Clearly the structure of their website is intentional. They claim that they cannot allow you full access to your trading data due to the excessive strain on their servers. but how is it that the strain of a single query is excessive but its no problem for me to return every day to spend hours making query after query to assemble the dataset piece by piece and then again so that I can verify every transaction individually due to the gaps and inconsistency of the data they provided. as soon as i get the entirety of my data from them I intend to close my account. I have ZERO CONFIDENCE in an exchange that cannot provide me with the basic data i need for annual tax reporting. and I do not intend to go thru this annually. The total lack of customer service, the need for an advanced degree just to navigate their exporting functions, and the potential for personal liability due to the unreliable data they provide are simply unacceptable. I have accounts and actively trade on ten different exchanges... I have not experienced these problems with any of the others, not do other exchanges restrict data exporting to such a useless level. So I should think that if they so desired, KuCoin could do things differently. But instead they remain Difficult on Purpose. thats not what I expect from the "best" exchange and I challenge their "the Peoples Exchange" slogan. I STRONGLY advise that users take a long and critical look at the data they used to calculate their taxes for 2020 as I cannot believe that I'm the only one to receive such lousy data
31.05.2021 00:59
0

Cha cha ching not a bad platform.

Score
5
approved
Highly recommend Kucoin! Easy to use and alot of options. Huge selection of coins and a few different trading options makes this a decent platform along with all the staking opinions too. My go to trading platform for sure.
30.05.2021 22:48
0

Easy to setup account and fast

Score
5
approved
The best thing about KuCoin is that is is very easy to setup and use. It does not need KYC for small amounts of transactions which is good for small users like me
30.05.2021 22:47
0

Great exchange that shares in there success.

Score
5
approved
Kucoin is a great exchange offering all the normal services but with added features like trading bots, lending, and much more. But on top of all the great services they let you buy into the company in a sense and share 50% of there revenue daily by buying KCS coins.
30.05.2021 19:19
0

best exchange ever

Score
5
approved
The exchange has been amazing. The very few times i needed to contact support everything was resolved within 1 day. You guys are my favorite exchange and i hope you guys continue to provide the same service for many years to come.
30.05.2021 18:32
0